Product Use & Functionality
How Does Lipaw Work?
Lipaw uses clever natural processes to gently clean and sanitize your pet’s toys and bowls. It turns plain water into a powerful cleaning agent that wipes out 99.99% of germs — all without any harsh additives. Learn More about the science
What Can I Clean With It?
You can safely clean most pet toys, bowls, and accessories made from rubber, silicone, plastic, and even water-safe fabrics. It’s made for all the things your furry friend loves!
How Long Does It Take to Clean?
A full cleaning cycle takes just 10 minutes — just press a button and relax while Lipaw works its magic.
Does the Device Need to Be Underwater?
Yes, for safety and the best results, always make sure the device is fully submerged before you start it.
Can I Add Anything Besides Water?
Just tap water is enough! But if you want a little extra cleaning boost, a tiny pinch of salt (about 1 gram per liter) helps the device work even better, especially for tougher messes. No soaps or detergents, though — those can harm the device.
What If My Pet’s Toy Floats?
No worries! Just move it around gently so every part gets a chance to be sanitized.
Is It Safe to Touch the Water While It’s Running?
Absolutely! Lipaw’s cleaning process is gentle and chemical-free — it’s completely safe for your skin.
Does It Make Noise?
Not at all. It’s whisper quiet, so you can use it anytime without disturbing your home’s calm.
Power & Safety
How Do I Charge Lipaw?
Use the included USB-C cable. Plug it into a laptop, power bank, or USB wall adapter. One full charge provides up to 15 cleaning cycles.
How Long Does A Full Charge Take?
About 2 hours or until the red light stays solid.
How Many Uses Per Charge?
One full charge gives you up to 15 cleaning cycles — plenty for everyday use.
Can I Use It While Charging?
For safety, always use Lipaw unplugged and submerged in water.
Is It Safe for Pets and Kids?
Yes—and especially for the ones who need it most.
Lipaw was made with sensitive pets in mind. No harsh chemicals, no hidden toxins —gentle enough for dogs with allergies, asthma, or skin conditions.
If your pup (or toddler) chews on a freshly cleaned toy, the only thing they’re getting is a germ-free snack.
Is It Good for the Environment?
Lipaw is Pawsitively planet-friendly! 🌍✨
✅Zero waste
✅No toxins
✅Energy-smart
Maintenance & Portability
Does It Need Filters or Parts Replaced?
No! Lipaw is designed to last without any filters or ongoing maintenance costs.
How Do I Clean Lipaw?
Simply remove the top cover and rinse it after use. We recommend a quick wipe-down every few uses.
Is It Waterproof?
Yes. The device is IPX7-rated, which means it can be safely submerged in water during use.
How Long Will It Last?
With a little love, Lipaw will be your pet’s cleaning buddy for years to come.
Is It Portable?
Definitely! Compact and wireless, you can take it anywhere your pet goes.
Buying & Support
What Comes in the Box?
Your Lipaw device, a USB-C charging cable, and a simple quick-start guide.
Do You Offer Free Shipping?
Yes! We offer free shipping to our subscribers.
How Quickly Do You Ship?
We ship Monday through Friday, excluding holidays. Most orders are shipped within 1-2 business days.
What If I’m Not Completely Happy?
No worries — we offer a 30-day satisfaction guarantee. If you’re not completely happy, you can return it within 30 days for a full refund. We’re confident you’ll love it, but you’re covered just in case!
Do you ship internationally?
Yes, we do ship internationally. Contact us to check availability for your country.
Still Have Questions?
If you can’t find your question here, feel free to reach out to our customer care team or email us directly at contact@lipaw.net . We're happy to help!